legal

Return & Refund PolicyWe hope you enjoy your pieces as much as we do. If for any reason you are not completely in love with your purchase, we offer a straightforward return and refund policy.Eligibility for Returns:You may return items within 14daysof receiving your order for a refund or exchange (if applicable). To be eligible for a return:

The item must be in original, unused condition, with no signs of wear or damage.
The item should be returned in its original packaging, including any boxes, bags, tags, and informational inserts that were included with the product.
You must provide proof of purchase (e.g., your order number or receipt).
Exclusions: For hygiene and safety reasons, certain items (such as earrings) may be final sale and not eligible for return. If applicable, this will be clearly noted in the product description.

Return Process:To initiate a return, please contact us atinfo@fools.studiowithin 14 days of delivery. We will provide you with return instructions and the return address. Please do not send your item back without first contacting us, as we need to confirm the return details to process it smoothly.When shipping your return, ensure the item is securely packaged. We recommend using a tracked shipping service for your protection, as we cannot be responsible for items lost or damaged in transit back to us.

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Return Shipping Costs:The customer is responsible for paying the postage costs to return an item to us.We do not provide prepaid return labels at this time.

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Refunds:Once we receive your returned item and verify it meets the above conditions, we will process your refund. Refunds will be issued to theoriginal payment method(e.g., the same credit card or payment account used for purchase). Please allow a few days after we process the refund for the credit to appear on your account, as transaction times can vary by bank or payment provider.

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Exchanges:At this time, we do not offer direct exchanges. If you wish to exchange an item for a different size or a different product, please follow the return process above to return the original item for a refund, and then place a new order for the desired item. This ensures you get the new item quickly and that it doesn’t go out of stock in the meantime.(If we introduce a direct exchange process in the future, this section will be updated)Damaged or Incorrect Items:If you received a damaged item or the wrong product, please accept our apologies. Contact us at info@fools.studio as soon as possible (within 14 days of delivery) with details and photos of the damage or error. We will arrange for a return or replacement at our cost. In cases of defective or incorrect items, we will cover the return shipping and ensure you receive the correct product or a full refund.Statutory Rights:Our returns policy is designed to make shopping with us risk-free and easy, and it does not affect your statutory rightsas a consumer. Under UK law, you have a right to cancel your online purchase within 14 days of delivery for a full refund. If you have any questions about your rights or our policy, please contact us.Payment & Security:We useShopifyas our e-commerce platform and payment processor, ensuring that your payments are handled safely and securely. Through Shopify’s secure checkout, we accept all major credit and debit cards. You can shop with confidence knowing that industry-standard encryption and security measures (PCI-DSS compliant) are in place to protect your payment information.Accepted Payment Methods:We accept Visa, MasterCard, American Express, and other major credit/debit cards via our Shopify checkout. You may also have the option to use alternative payment methods such as Apple Pay, Google Pay, or PayPal if available on our checkout page. All prices on our website are listed inGreat British Pounds (GBP)by default (with any applicable taxes included, unless otherwise stated). If our store offers currency conversion, non-GBP prices are estimates; final charges will be processed in GBP or the currency shown at checkout.Payment Processing:Payment is typically charged at the time of purchase (when you check out). You will receive an order confirmation email once your payment is successfully processed. If for any reason your payment is declined or there is an issue verifying the transaction, we will not process the order and will notify you to provide an alternative payment method.Security of Payment Information:Wedo not store your full credit card detailson our servers. All payment information is handled by Shopify’s secure payment gateway. This means your card data is encrypted and processed securely by the payment processor. We only receive the necessary details to fulfil your order (such as confirmation that payment was made, the billing/shipping address you provide, and contact info). We will never ask you to send us your sensitive payment information (like your card number or PIN) via email or any insecure channel.Fraud Prevention:For your security and ours, orders may be subject to fraud screening. If our system flags a payment or order as potentially fraudulent (for example, due to mismatched information or unusually large orders), we may reach out to confirm some details before proceeding. We reserve the right to decline or cancel an order if it fails our security checks or if payment is not successfully authorized.Shopify Secure Checkout:Shopify is a well-established e-commerce platform that provides a secure checkout experience. It is PCI DSS compliant, which means it adheres to the highest standards of security in the payment card industry. You can identify our secure checkout by the padlock icon in your browser address bar and the URL beginning with“https://”on our checkout pages.If you encounter any issues during payment or have questions about payment options, please contact our support for assistance. We want to ensure your purchasing experience is smooth and secure.Privacy Policy:Your privacy is very important to us. This Privacy Policy explains what personal information Fools (“we”or“us”) collects from you, how we use and protect that information, and the choices you have regarding your data. By using our website and services, you agree to the collection and use of information in accordance with this policy. We handle all personal data in compliance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.1. Information We CollectWe only collect information that is necessary to fulfil your orders, improve your shopping experience, and communicate with you. The types of personal information we may collect include:

Contact Information: When you place an order, we collect information such as your name, email address, billing and shipping address, and phone number (if provided). We need this information to process your orders and communicate with you about your purchases.
Order Details: We maintain records of the products you purchase from us, including specifics like size, style, and any customizations. This helps us process returns/refunds and provide customer support. It also allows us to understand product popularity and manage our inventory.
Payment Information: When you make a purchase, your payment details (such as credit card number or PayPal account) are processed securely by our payment provider (Shopify/authorized payment gateways). We do not store your sensitive payment information on our servers, but we keep a record of the transaction ID and amount for order verification and accounting.
Newsletter Sign-Up Information: If you subscribe to our newsletter or marketing communications, we will collect the details you provide. Occasionally, we may also ask for optional information through sign-up forms – for example, ring size or other preferences (if you choose to share them). In our case, when you sign up for our newsletter, we collect your provided details and may also record any preferences you indicate (such as ring size or product interests) to personalize our communications.
Automatically Collected Information: Like many websites, our site may automatically collect certain data about your device and browsing activity. This can include your IP address, browser type, device type, pages you visit on our site, and how you arrived at our site. We collect this to analyse trends, administer the site, and improve user experience. This information is typically collected through cookies or similar tracking technologies (see Cookies & Tracking below).
Communication Records: If you contact us via email, social media, or contact forms, we may keep a record of that correspondence (including your contact details and messages) so we can reference it when helping you in the future or to improve our services.

2. How We Use Your InformationWe use your personal information only for legitimate business purposes, which include:

Order Processing & Delivery: We use your contact and payment information to process your orders, arrange shipping, send order confirmations, and provide updates on delivery. For example, your address is used to ship products to you, and your email is used to send you order receipts and tracking information.
Customer Service: If you reach out to us with questions, concerns, or requests (about orders, products, or anything else), we will use your provided information (like email or phone number and order history) to respond and resolve any issues.
Returns & Refunds: If you initiate a return or refund, we will use your information to verify the purchase, process the return, and communicate with you about the refund status.
Marketing Communications (Opt-In): With your consent, we may use your email address to send you our newsletter or promotional materials. These may include updates about new product drops, special offers, or news about Fools. We will only send you marketing emails if you have opted in, such as by subscribing on our website. You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or by contacting us.
Personalization: If we have information about your preferences (for example, if you provided your ring size), we may tailor our communications and product recommendations to better suit your interests. This might mean you see content on our site or in emails that align with the preferences you’ve shared.
Analytics and Improvement: We use automatically collected data (and cookies) to understand how customers use our website. This helps us troubleshoot technical issues, see which pages or products are most popular, and improve the design and content of our site. For instance, knowing that many users visit a particular product page might guide us to feature that product more prominently or ensure its details are up to date.
Legal Obligations and Security: In certain cases, we may need to use your information to comply with legal obligations (such as tax or accounting rules requiring us to keep transaction records) or to protect our rights and the safety of our users. For example, we might use customer data to prevent fraud, enforce our terms and conditions, or to comply with a law enforcement request if ever required.

We willnever sell or rentyour personal information to third-party marketers. We only use your data for the purposes you’d reasonably expect in the context of shopping with us and receiving our services.3. How We Share Your InformationWe treat your personal information with care and confidentiality. We share data with third parties only in the following circumstances:

Service Providers: We use trusted third-party companies to help us run our business. For example:
- Shipping and Logistics: We provide your necessary shipping details (name, address, possibly phone/email for delivery updates) to postal services or courier partners so they can deliver your order.
- Payment Processors: As mentioned, your payment is handled by our payment gateway/Shopify. They process your payment details securely. We share information with them to the extent needed to process payments and handle fraud screening.
- Email Service & Newsletter Platform: If you subscribe to our newsletter, your email address is stored in our email marketing service platform (for instance, Mailchimp, Klaviyo, or similar). This platform helps us send you newsletters or announcements you’ve signed up for. These platforms are obligated to keep your data secure and use it only for sending our communications to you.
- Analytics Tools: We may use analytics services (like Google Analytics or Shopify’s built-in analytics) to collect site usage data. These tools might set cookies or use your IP address to gather aggregate information on site traffic. This information is generally not personally identifiable (it often focuses on overall trends, not individual users). It helps us understand and improve user experience.
Legal Requirements: We might disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., for a legal investigation, court order, or government request). For example, for fraud prevention or tax and customs declarations for international orders, some information might need to be shared with relevant authorities.
Business Transfers: If in the future our company is involved in a merger, acquisition, or sale of assets, customer information (including personal data) might be transferred to the new owner as part of that transaction. Should this happen, we will ensure your information remains protected and give notice before any data is subject to a different privacy policy.

In all cases where we share your data with service providers, we provide only the information necessary for them to perform their specific services. We also require that they protect your information and use it only for the purposes we’ve specified.4. Data SecurityWe are committed to keeping your personal information secure. We implement a variety of security measures to maintain the safety of your data:

Secure Platform: Our website is hosted on Shopify, which provides secure hosting and regularly updated security features. Shopify is certified Level 1 PCI DSS compliant, which means it adheres to high standards for security in handling payment and personal data.
Encryption: When you enter personal information (like payment details or login credentials) on our site, that data is transmitted using Secure Socket Layer (SSL) encryption. You can verify this by looking for “https://” at the beginning of our website URL and/or a padlock icon in your browser’s address bar on pages where you enter information.
Access Controls: Personal information stored in our systems is restricted to personnel who need that information to perform their duties (for example, customer service staff handling returns or inquiries). All such personnel are trained on the importance of confidentiality and maintaining your privacy.
Third-Party Security: We choose third-party service providers (like payment processors or email platforms) that are reputable and have strong security practices. However, note that no method of data transmission or storage is 100% secure, so while we strive to protect your data, we cannot guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you and the appropriate authorities as required by law.
Your Responsibility: To help protect your own privacy, please keep your account login credentials secure and do not share your password with others. If you believe your account has been compromised or suspect any unauthorized access, contact us immediately so we can assist.

5. Cookies & Tracking TechnologiesOur website uses cookies and similar tracking technologies to enhance your browsing experience and enable certain functionalities:

What Are Cookies? Cookies are small text files that are stored on your device (computer, smartphone, etc.) when you visit a website. They allow the website to remember your actions or preferences over time.
How We Use Cookies: We use cookies for a few key reasons:
- Essential Functions: Some cookies are necessary for the website to function properly. For example, they allow the shopping cart to remember which items you’ve added as you navigate between pages.
- Preferences: Cookies can help remember your preferences, like language or region selection, so you don’t have to re-enter these every time you visit.
- Analytics: We use cookies (and similar tools like web beacons) to collect information about how visitors use our site. This helps us understand which pages are popular, how users navigate the site, and if any errors occur. The data collected for analytics is typically aggregated and does not directly identify individual users. It simply helps us improve site performance and design.
- Advertising (Limited): Currently, we do not use third-party advertising networks or targeting cookies on our site. (If this changes in the future, we will update our policy and cookie consent mechanisms accordingly.) So, you should not see advertising cookies from us or get retargeted ads from our site on other platforms at this time.
Your Choices: When you first visit our site, you may see a notification about cookies. By continuing to use our site, you consent to our use of cookies as described. You can control and manage cookies using your browser settings. Most web browsers allow you to block or delete cookies, but please be aware that disabling certain cookies may affect the functionality of our website. For instance, if cookies are turned off, the shopping cart might not remember products you added, or other preferences might be lost.
Third-Party Cookies: Besides the cookies we set (first-party cookies), some third-party services we use (like Google Analytics or embedded content from social media) may set their own cookies when you visit our site. We currently use these minimally, and solely for the purposes stated (analytics and social media integration). We do not have control over third-party cookies, but you can generally opt-out of analytics cookies (e.g., Google Analytics offers a browser opt-out plugin).

We recommend checking ourCookie Policy page(if provided) for more detailed info on specific cookies in use. If you have any questions about our use of cookies or how to adjust your settings, please contact us.6. Your Rights and ChoicesYou have certain rights regarding the personal information we hold about you (especially if you are in the UK or EU, under data protection laws):

Access and Correction: You have the right to request a copy of the personal data we hold about you. You also have the right to request that we correct or update any inaccurate or incomplete information.
Deletion (“Right to be Forgotten”): You may ask us to delete your personal data. For example, if you no longer want us to have your information, contact us and we will erase the data we are not obligated to keep for legal reasons. Do note that we need to retain certain information about past transactions for legal and auditing purposes (e.g., proof of purchases for accounting, or records of consents).
Withdrawal of Consent: If you have given consent for us to use your information in a certain way (for example, to receive marketing emails), you can withdraw that consent at any time. The easiest way for marketing emails is to click “unsubscribe” in any of our newsletter emails. For any other consents, just contact us and let us know what you’d like to opt out of.
Object to Processing: In certain scenarios, you have the right to object to or restrict our processing of your data. For instance, you can request that we do not use your info for direct marketing or profiling. (We currently do not profile users in any significant way beyond tailoring our communication as described.)
Data Portability: You can request that we provide your personal data to you (or to another service provider) in a commonly used, machine-readable format, where applicable (this generally applies to information you provided to us, and if we processed it based on your consent or a contract with you).
Complaints: If you have concerns about how we are handling your data, we would appreciate the chance to address them directly. However, you also have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO). We can provide guidance on how to contact the ICO if needed.

To exercise any of your rights, please contact us via email atinfo@fools.studio. For security, we might need to verify your identity before fulfilling certain requests (to ensure we don’t divulge your data to someone else). We aim to respond to all legitimate requests within one month, as required by law.7. Third-Party LinksOur website or communications may occasionally contain links to third-party websites (for example, a blog post linking to an article, or our social media pages). If you follow a link to any external site, please be aware that those sites have their own privacy policies. We do not accept any responsibility or liability for the privacy practices or content of third-party sites. We encourage you to read the privacy policies of any external websites you visit through links on our site.8. Children’s PrivacyOur website and services arenot directed to children, and we do not knowingly collect personal information from individuals under the age of 13 (or the relevant age of consent for data processing in your region, which is 13 in the UK). If you are under 13, please do not provide any personal information on our site. If we learn that we have inadvertently collected personal data from a child under 13, we will delete that information promptly. If you are a parent or guardian and believe we might have any information from or about a minor, please contact us so we can take appropriate action.9. Updates to This PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify users by posting a prominent notice on our website or by sending an email update. The “last updated” date at the bottom of this policy will always indicate when the latest changes were made. We encourage you to review this page periodically to stay informed about how we are protecting your information.This Privacy Policy is an integral part of our commitment to you. By using our site, you acknowledge that you have read and agree to this policy. If you have any questions or concerns about how we handle your data, please reach out to us – we’re here to help and clarify.Last updated: 18/10/2025Terms and ConditionsThese Terms and Conditions (the“Terms”) govern your use of the Fools Jewellery website (the“Site”) and any purchase of products from our online store. By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree with any of these provisions, please do not use our website.Please read these Terms carefully. They constitute a legal agreement between you (“the customer”,“you”or“user”) and Fools Jewellery (“we”,“our”,“us”). We may update the Terms from time to time, and any changes will be posted on this page with an updated revision date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.1. Company InformationFools. studio is a business based in the United Kingdom.[Trading under Butternut & Squash Limited - 16181244]. You can find our contact details in the “Contact Us” section below. We are the seller of the products offered on this Site. All goods purchased from us are sold by Fools.studio directly to the customer (no third-party vendors on this site).2. EligibilityBy using this Site and/or placing an order, you represent that you are at least 18 years old, or if you are under 18, that you are using the Site under the supervision and with the consent of a parent or guardian. We do not knowingly accept orders or registrations from persons under 13 years of age, in compliance with our Privacy Policy (see “Children’s Privacy” above).3. Product InformationWe strive to ensure that all product descriptions, photographs, and pricing on our Site are accurate and up-to-date. However, slight variations in colour or appearance may occur due to photographic lighting or screen differences. All sizes and measurements are approximate, though we make every effort to ensure they are as precise as possible. If you have any questions about a product (materials, sizing, care instructions, etc.), please contact us before purchasing and we’ll be happy to help.4. Pricing & CurrencyAll prices on our Site are listed in Great British Pounds (GBP) by default. If we provide an option to view prices in other currencies, those are estimates for your convenience. The final checkout will be processed in GBP (or in your selected currency if supported by our payment gateway). Prices include UK VAT (sales tax) where applicable, unless stated otherwise. Shipping costs and any applicable import taxes/duties (for international orders) are not included in the item prices and will be added at checkout or due upon delivery (as described in our Shipping Policy).We reserve the right to change prices for our products at any time. However, once you place an order, the price you paid will not be affected by any future price changes. In the event that a product is listed at an incorrect price due to a typographical error or an error in pricing information, we reserve the right to refuse or cancel any orders placed for that product at the incorrect price. If your payment has already been made and your order is cancelled due to pricing error, we will issue a full refund immediately.5. Placing an OrderWhen you place an order on our Site, you are making an offer to purchase the selected product(s) from us. After you submit your order (by clicking the confirm/purchase button at checkout), you should receive an email confirmation acknowledging that we have received your order. This email is an acknowledgment anddoes not yet constitute acceptanceof your order.A binding contract between you andFools.studiois formed when weacceptyour order by processing and dispatching the product(s) to you. At that point, we will send you a “Dispatch Confirmation” email to let you know your order is on its way. If for any reason we are unable to fulfil your order (for example, if an item is out of stock or if there are unforeseen issues with processing your payment), we will contact you as soon as possible. We reserve the right to refuse or cancel any order for any reason prior to acceptance. In the event of a cancellation on our end, we will refund any payment you have made for that order.Please ensure that all information you provide to us (such as your name, shipping address, and contact details) is accurate and complete. Providing incorrect information could lead to delays or mis delivery of your order. We will not be responsible for orders that do not arrive due to incorrect addresses or contact info provided by the customer.6. Payment TermsAll payments must be made at the point of order checkout. We accept various payment methods as described in our Payment & Security section above. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information is true and accurate. If the issuer of your payment method refuses to authorize the transaction, we reserve the right to cancel your order. Products remain our property until full payment has been received.In case of any payment disputes or issues (for instance, a chargeback or a suspected fraudulent transaction), we may suspend delivery or any further services until the issue is resolved.7. Shipping & DeliveryPlease refer to ourShipping Policyabove for detailed information on shipping methods, costs, and delivery times. By placing an order, you acknowledge that you have read and understood our shipping terms. Key points to note:

We ship from the UK to multiple countries worldwide. Any import duties or customs fees for international orders are the responsibility of the customer.
Delivery times are estimates and not guaranteed. We are not liable for delays caused by events outside our control (e.g., courier delays, customs clearance, natural disasters).
Risk of loss and title for products pass to you upon delivery of the items to the carrier. This means that once we hand your order over to the shipping service, the package is under your responsibility. (However, we will assist in providing tracking info and support in case an item is lost in transit. Insurance or signature confirmation may be used for higher value orders.)

8. Returns & RefundsBy making a purchase, you agree to ourReturn & Refund Policyoutlined above. In summary:

You have 14 days from receiving your order to return eligible items for a refund.
Items must be in original condition and packaging for a return.
Some items (e.g., custom-made or personal use items) may not be returnable; these will be indicated on the product page.
The customer covers return shipping costs, except in cases of damaged/incorrect items or other errors on our part.
Refunds are processed to the original payment method after we receive and inspect the returned goods.
Your statutory rights (such as the 14-day cooling-off period for UK/EU customers) are not affected.

9. Limited WarrantyWe want you to be happy with our products. We stand by the quality of our jewellery and will address any issues that arise. If you receive an item that is defective or breaks under normal wear within a reasonable time frame, please contact us. We may offer a repair, replacement, or refund depending on the situation. This warranty doesn’t cover normal wear-and-tear, accidental damage, or misuse of the product.For example, jewellery can be delicate; exposure to harsh chemicals, water, or rough handling can cause damage that is not considered a manufacturing defect. We will assess any reported issues on a case-by-case basis.This section is not intended to limit any legal warranty you have under consumer laws – rather, it clarifies what we cover as a courtesy and assurance of quality.10. Acceptable Use of the SiteWhen using our Site, you agree to use it for lawful purposes and in a way that does not infringe on the rights of, or restrict or inhibit the use of the Site by, any third party. You agree not to:

Use the Site in any way that could damage, disable, overburden, or impair the Site or interfere with any other party’s use of the Site.
Engage in any fraudulent activities or impersonate any person or entity.
Attempt to gain unauthorized access to any portion of the Site or any related systems or networks.
Post or transmit any malicious code, viruses, Trojan horses, or any harmful or disruptive software.
Use any automated means (such as bots or crawlers) to access the Site for any purpose without our express written permission.
Upload or share any content that is unlawful, offensive, defamatory, obscene, or that infringes intellectual property rights or privacy rights of others.

We reserve the right to terminate or restrict your access to the Site if, in our opinion, your use of the Site violates any laws or these Terms. You may also be held liable for any damages or losses incurred by us as a result of your misuse of the Site.11. Intellectual PropertyAll content on theFools.studiowebsite - including product designs, images, photos, graphics, logos, text, and site layout/design – is the intellectual property of Fools.studio or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. fools.studio and our logo/brand name are our trademarks (whether registered or unregistered). You do not have permission to use our trademarks without our prior written consent.You may access and view the content on our Site for personal, non-commercial purposes (such as shopping or learning about our products). However, you must not:

Reproduce, duplicate, copy, sell, or exploit any portion of the Site or its content without express permission.
Use our product images or descriptions for your own commercial benefit or to imply an association with us without authorization.
Use any meta tags or hidden text utilizing our name or trademarks without our express consent.

If you wish to share something from our Site (like on social media), you may do so as long as it does not misrepresent the content or our brand and is not for commercial purposes. For example, sharing a product image with credit to us or linking to our site is generally fine. But scraping our entire catalogue or using our photos to sell counterfeit goods would be a clear violation and will be pursued legally.12. Third-Party Content and LinksOur Site may include links to third-party websites or services (for instance, an Instagram feed, or links to articles, or payment processing through a third-party gateway). These third-party sites and services are not under our control, and we are not responsible for the content, policies, or practices of any linked third-party website. The inclusion of any link does not imply endorsement by Fools.studioIf you leave our Site by clicking a third-party link, be aware that you do so at your own risk. We encourage you to review the terms and policies of any third-party sites you visit.13. Limitation of LiabilityWe strive to make sure that our Site is accurate, up-to-date, and secure, but we cannot guarantee that the site will be error-free or uninterrupted at all times. To the fullest extent permitted by law, Fools.studio will not be liable for any direct, indirect, incidental, special, or consequential damages that result from:

The use of, or inability to use, our Site (including any errors or downtime).
The purchase or use of our products (beyond the value of the product in question).
Unauthorized access to or alteration of your data.
Any other matter relating to our website or products.

In plain terms, if something goes wrong – like our site being down, or a typo in a product description, or a delayed delivery – we will do our best to fix it or make it right, but we won’t be responsible for losses like lost profits, loss of data, or other significant damages, as long as we haven’t breached any duty owed under law.Our total liability to you for any claim arising from an order of products is limited to theamount you paid for that order. We do not exclude or limit our liability for anything that cannot be excluded by law, such as liability for death or personal injury caused by our negligence, or for fraud/fraudulent misrepresentation.Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability. If those laws apply to you, some of the above disclaimers or limitations might not apply to the extent disallowed.14. IndemnificationYou agree to indemnify, defend, and hold harmless Fools.studio and its owners, employees, affiliates, and agents from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to your use of the Site, your breach of these Terms, or your violation of any law or the rights of a third party. Basically, if you misuse our site or violate the Terms and that causes us harm or causes a dispute, you agree to cover the costs that result.15. Force MajeureFools.studio shall not be liable for any delay or failure to perform any obligation under these Terms if the delay or failure is due to unforeseen events beyond our reasonable control. This includes, but is not limited to, acts of God (such as natural disasters or extreme weather), war, civil unrest, strikes or labour disputes, pandemics or public health emergencies, failures of telecommunications networks, or delays by suppliers or carriers. During such events, our obligations are suspended for the period of the event. We will make reasonable efforts to find solutions or alternatives to fulfil orders or services despite such events.16. Governing LawThese Terms and any separate agreements whereby we provide you services or sell you products shall be governed by and construed in accordance with the laws ofEngland and Wales. This means that the interpretation and enforcement of the Terms are subject to the laws of that jurisdiction.If you are a consumer in the UK or EU, this choice of law does not deprive you of any protection you have under the mandatory laws of your country of residence. In the event of any dispute or claim associated with these Terms or your use of the Site that cannot be resolved amicably, you and we agree to the exclusive jurisdiction of the courts of England and Wales. However, we reserve the right to bring proceedings in the courts of your country of residence if necessary to enforce our rights or your obligations under these Terms.17. SeverabilityIf any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remainder of the Terms shall remain in full force and effect. In other words, if one part of these Terms is voided, the rest still apply.18. WaiverNo waiver by us of any breach or default under these Terms shall be deemed a waiver of any preceding or subsequent breach or default. Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.19. Entire AgreementThese Terms, along with our Privacy Policy and any other policies or guidelines posted on our Site (such as the Shipping Policy or Return Policy), constitute the entire agreement between you and Fools.studio regarding your use of the Site and purchase of products. They supersede any prior agreements, communications, and proposals, whether oral or written, between you and us. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party (i.e., us).20. Changes to TermsWe may revise these Terms from time to time. When we do, we will update the “last updated” date at the bottom of this section. It’s your responsibility to check this page periodically for any changes. Your continued use of or access to our Site following the posting of any changes constitutes acceptance of those changes. If we make material changes (significantly affecting your rights or obligations), we may also notify you via email or by placing a notice on our homepage.21. Contact Us (for Terms & Site Use)If you have any questions about these Terms and Conditions, or if you need to get in touch for any reason relating to an order or our website, you can reach us via the contact information provided below.Last updated: [18/10/25]Contact UsYour feedback, questions, and concerns are important to us. Whether you have an inquiry about your order, need help with a return, or want more information about our policies, please feel free to reach out:

Email: [info@fools.studio] – This is our primary customer service email. We aim to respond to all queries within 1-2 business days.
Social Media: You can send us a direct message on our official Instagram account @justf00ls, and we will do our best to assist or redirect your query to customer service.

We are here to help and ensure you have a great experience with Fools.studio.